FAQ

HOW CAN I CONTACT YOU?

We have "Contact" page on the website, that you can fill out, or you can email shopfireflyjewels@gmail.com.

HOW MUCH DOES DELIVERY COST?

If your order total is above $100, you get free shipping. Otherwise, the shipping cost is solely based on how far you are located from us.

HOW CAN I CHANGE OR CANCEL MY ORDER?

If you need to make any changes to your order, please contact us at shopfireflyjewels@gmail.com within 8 hours of placing your order.  We will not be able to make any changes beyond that period.

HOW CAN I TRACK MY ORDER?

When your order ships, you will receive an email/text containing a tracking number and shipping updates.